Decorative Stone Products
Decorative Laminate Products

Privacy Policy (offcuts) is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, offcuts will only collect and use personal information as set out below.

Collecting Personal Information

offcuts will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.

When you submit a profile, personal information is supplied. Most non-mandatory information not necessary for the effective operation of our system is optional.

Using and disclosing your personal information

Personal Information will be used for the following primary purpose:

  • To use your postcode location and user type (retail customer or business customer) to accurately match your requests to service providers trading in your area.
  • To obtain opinions or comments about products and/or services.
  • To record statistical data for marketing analysis.
  • For the purpose described above, information may be shared with offcuts group companies either in Australia or overseas.
  • offcuts recognises the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of offcuts, any offcuts group company, or any member of the public, or to lessen a serious threat to a person's health or safety.

Personal Information will NOT be used for the following primary purpose:

  • Personal information will not be shared with a service provider or other non-offcuts company or professional, and we will not provide your details to service providers so they may quote you on fulfilling the quote request.

Contact by offcuts

offcuts may contact individuals via telephone, SMS, email, post or any other form of electronic or conventional communications channel using the information provided in order to:

  • Provide information that may be of interest about updates, new products and services, special offers and other matters that may be of interest.
  • To send newsletters.

If an individual receives communications from offcuts which they do not wish to receive, they may remove their name from the database either by:

  • Sending an email to

Individual's right of access

Individuals have the right to review the information that may be recorded on the offcuts database. Information may be reviewed by contacting offcuts by sending an email to

Changing and deleting the information we have about you

Information contained on the database may be amended anytime by logging into the "My Details" section and updating your information.

Storage and security of personal information

offcuts will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers that are protected in controlled facilities. In some cases these facilities may be overseas. offcuts employees and data processors are obliged to respect the confidentiality of any personal information held by offcuts. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. offcuts will not be held responsible for events arising from unauthorised access to personal information.

offcuts and links to other web sites

offcuts may provide links to web sites outside of the offcuts site. These linked sites are not under the control of offcuts, and offcuts is not responsible for the conduct of companies linked to the offcuts web site.

Problems or queries

Queries relating to the Privacy Policy, or any problems or complaints may be directed offcuts by writing to